Public Safety Category

Observation Of Technology Users Reveals Foolproof Technology Is No Proof Against Fools

It is often noted that some people who are otherwise competent at navigating day to day life -stable marriage, successful career, children who love them- find themselves overmatched when they try to use computers, mobile phones, or PDAs. Every effort they make to place a call, answer a call, send a text message, or surf the Internet ends in disaster. Occasionally their ineptitude poses a danger to public safety, and often an insurmountable barrier to sales of computers, mobile phones, and PDAs.